Before returning them..
Try cleaning them off with a cloth made to clean glasses with. You know the silky one you can get a Wal-mart for about $2.00. I usually try that before returning anything. It works almost every time. I tend to clean every disk before I put it in now. Just take the cloth straight across the disk. Don't do it in a circular motion! Just straight across a couple of times. I've only had to return one new disk after doing this and that was Oh Brother where Art thou? Even used disks can sometimes be saved without returning them.
I've also noticed that sometimes small powers surges and dips will cause momentary blips in my DVD player. Because I'll go back to that spot and nothing will be wrong with it.
Carolyn
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